building a culture of trust
Case Study: Advanced Leadership Training with Follow-Up Coaching
Client Challenge
The learning and development director of an internationally operating corporate in the tourism sector sought to enhance their leadership development curriculum by integrating psychological safety as a core module. Their goal was to train leaders to establish a culture of trust and innovation, enabling teams to communicate openly, take risks, and collaborate effectively.
Powerhouse was chosen for its unique blend of psychological expertise, engaging facilitation, experiential learning through developing actor-based scenarios, and long-term coaching support—ensuring that the learning translated into real-world leadership impact.
Why Powerhouse?
Approach
✅ Order Clarification Phase:
We worked closely with stakeholders to define the training purpose, desired outcomes, resource planning (time & budget), and industry-specific challenges.
✅ Tailored Concept Development:
Based on the client’s needs, Powerhouse developed a customized training program, incorporating key psychological safety principles and practical application.
✅ Two-Day On-Site Training:
Day 1: Leaders learned tools & techniques for fostering psychological safety and discussed implementation strategies within their organizational and team contexts.
Day 2: Leaders practiced psychological safety with professional actors, working through realistic, work-related scenarios. Actors played the roles of employees, allowing leaders to navigate difficult conversations and decision-making in a safe space.
✅ Consecutive Coaching & Long-Term Implementation:
Leaders created personalized action plans to strengthen psychological safety in their teams. Coaching every four weeks supported ongoing application.